Hai Tide Beach Resort Nusa Lembongan

Frequently asked questions

• Dining & Food
  • What breakfast options are provided at Hai Tide Beach Resort Nusa Lembongan?

    Guests enjoy daily breakfast at the beachfront restaurant with several high-quality choices:

    • Service format: Choice of Continental or À la carte selections served daily.
    • Hours: Available from 7:00 am to 10:30 am at the main dining area.
    • Dietary options: Specialized Vegan, Vegetarian, and Gluten-free meals are prepared upon request.
• Rooms & Accommodation
  • What in-room amenities are available in the traditional Balinese lumbungs?

    Every lumbung at Hai Tide combines authentic architecture with modern conveniences for comfort:

    • Refreshments: Equipped with electric kettles, coffee/tea making facilities, and a refrigerator.
    • Sleep quality: Features air-conditioning and a private balcony with ocean or garden views.
    • Additional needs: Extra beds or cribs can be arranged for a supplemental fee.
• Wellness & Spa
  • Are there dedicated wellness and spa facilities at Hai Tide Beach Resort?

    Muscle recovery and relaxation are the primary focus of the on-site spa facilities:

    • Treatments: Specialized massages and Spa thermal circuits provided by experienced therapists.
    • Wellness focus: Farm-to-table and Keto/Vegan menus are prioritized in the resort's dining.
    • Poolside relaxation: Direct access to an outdoor swimming pool and vitality pool features.

    NOTICE: Guests must be 16+ years of age to access specific thermal spa treatments and vitality pool zones.

• Check-in, Check-out & Policies
  • What are the check-in and check-out procedures for guests?

    The resort maintains a 24-hour reception to assist with arrivals and departures smoothly:

    • Standard times: Check-in begins at 14:00, and check-out is required by 12:00.
    • Early/Late transitions: Subject to availability; specific late check-out fees apply after 13:00.
    • Documentation: A valid passport and a security deposit are required upon arrival.

    NOTICE: A valid government-issued photo ID is mandatory for all guests during the check-in process.

• Family & Children
  • Is Hai Tide Beach Resort Nusa Lembongan suitable for families with children?

    The resort offers comprehensive facilities designed specifically for families and young travelers:

    • Kids' Club: Supervised entertainment for children between the ages of four and ten.
    • Safety: Includes a dedicated children's pool and 100% elevator access to facilities.
    • Adventure: Unlimited banana boat rides and sea walking tours available for resident guests.
• Location & Landmarks
  • How close is Hai Tide to the main attractions of Nusa Lembongan?

    The resort is centrally located near the island's most iconic natural and cultural landmarks:

    • Beaches: Mushroom Bay Beach (steps away) and Jungutbatu Beach (2 km).
    • Nature: Dream Beach (2 km), Blue Lagoon (3 km), and Pantai Tanjung Sanghyang (2 km).
    • Heritage: Yellow Bridge (2 km) and Gala-Gala Underground House (1 km).
• Transport & Arrival
  • How can guests arrange transportation to the resort from the airport?

    Transportation from Ngurah Rai International Airport (approx. 84 km) is managed as follows:

    • Airport Shuttle: A paid shuttle service is available for land and sea transfers.
    • Travel time: Includes a 90-minute drive followed by a 30-minute boat crossing.
    • Local transit: Free bikes are provided for exploring the surrounding scenic island roads.
• Activities & Water Sports
  • What water-based activities are available at Mushroom Bay?

    The resort provides direct access to the Coral Triangle marine biodiversity epicenter:

    • Water sports: Includes snorkeling, diving, canoeing, and high-speed parasailing.
    • Excursions: Island cruises to snorkel with sea turtles are scheduled daily.
    • Equipment: Secure gear storage and drying rooms for wet gear are provided on-site.
• Wellness & Romance
  • What features make Hai Tide Beach Resort ideal for a romantic getaway?

    Couples enjoy secluded beachfront accommodations with high-end romantic services and privacy:

    • Seclusion: Beachfront Family Lumbungs provide private balconies for watching Indian Ocean sunsets.
    • Privacy: Designated Adults-Only zones and quiet garden areas for undisturbed relaxation.
    • Service: A dedicated concierge can organize private island cruises or beachfront massages.
• Business & Connectivity
  • Does the resort provide high-speed Wi-Fi and business facilities?

    Modern connectivity is integrated throughout the traditional resort setting for business travelers:

    • Internet: High-speed Wi-Fi is available for free in all lumbungs and lounges.
    • Business support: On-site currency exchange, luggage storage, and locker rooms are provided.
    • Group events: Hai Bar & Grill accommodates parties, conferences, or professional meetings.
• Location & Landmarks
  • What restaurants and cafes are located near Hai Tide Beach Resort?

    Several popular dining venues are within a short walk of the property grounds:

    • Coffee & Snacks: Mushroom Espresso (0.3 km) and Black wood coffee shop (0.5 km).
    • Clubs & Bars: Sandy Bay Beach Club (2 km) and L Good Bar (0.5 km).
    • Local Dining: The Nelayan (2 km) and The BAR Next Door (0.3 km).
• Fees & Finance
  • Are there any specific fees or pet policies guests should know?

    Transparent policies ensure a smooth stay for all international travelers at the resort:

    • Payments: Visa and MasterCard are the primary accepted methods for all transactions.
    • Pet policy: To maintain the resort environment, pets are not allowed on-site.
    • Hidden costs: There are no hidden resort fees beyond the listed government taxes.

    NOTICE: A security deposit is required via credit card authorization or cash upon arrival.